Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays) after you receive your order confirmation via email. Once your order has been shipped, you will receive a shipping notification with a tracking number.
Shipping Method & Estimated Delivery Time
We ship all orders via DHL from our warehouse. Estimated delivery times depend on your location and are typically:
2–6 business days within Germany and the EU
Up to 10 business days for remote or rural areas
Shipping Costs
Shipping costs are calculated during the checkout process and will be displayed before you complete your order.
Shipping Insurance
All shipments are insured by DHL against loss or damage during transit.
If your package arrives visibly damaged or if any items are missing, please contact us immediately at help@inkposter.eu and include photos of the damage along with a short description of the issue.